Introduction
Welcome to Ivyxi ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account or profile
- Upload photos, videos, or other content
- Interact with other users (likes, comments, collections)
- Contact us for support
- Participate in surveys or feedback forms
Content Information
We collect the content you create and share on our platform, including:
- Photos and videos you upload
- Text descriptions and captions
- Tags and categories you assign
- Comments and interactions with other users
Device and Usage Information
We automatically collect certain information about your device and how you use our Service:
- Device information (model, operating system, unique device identifiers)
- App usage data (features used, time spent, interactions)
- Log information (IP address, access times, pages viewed)
- Camera and photo library access (with your permission)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process and display your content
- Enable social features like likes, comments, and sharing
- Personalize your experience and content recommendations
- Communicate with you about updates and new features
- Ensure the safety and security of our platform
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Public Content
Content you choose to make public (such as posts, photos, and videos) will be visible to other users of the Service and may be shared or reposted by them.
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our Service, such as:
- Cloud storage providers
- Analytics services
- Customer support platforms
Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests from government authorities.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Important: While we strive to protect your information, we cannot guarantee absolute security. You use our Service at your own risk.
Your Rights and Choices
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Control the visibility of your content
- Opt out of certain communications
- Request a copy of your data
To exercise these rights, please contact us at support@ivyxi.com.
Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: support@ivyxi.com
- Response time: We typically respond within 24-48 hours